Homebased in any existing Save the Children International Regional or Country office location within Europe.
Salary: £61,000 GBP. Salary may be adjusted to candidate’s experience.
Candidate Level: Management
Contract Type: Fixed-Term
Working Hours: Full Time
Sector: Children/Youth
Link to Website
Closing date: 25/02/2024
Save the Children International
Regional (European) Digital Hub Senior Project Manager
Background:

Save the Children is a global membership organisation, made up of Save the Children International and 30 national members, sharing one name, one strategy and one ambition for children. Around the world, too many children still start life at a disadvantage simply because of who they are and where they are from. We believe every child deserves a future. 

We champion the rights and interests of children worldwide, putting the most vulnerable children first. With 25,000 dedicated staff across 118 countries, we respond to major emergencies, deliver innovative development programmes, and ensure children's voices are heard through our campaigning to build a better future for and with children. 

Description:

This role of Regional (European) Digital Hub Senior Project Manager sits in the Global Digital Engagement Team, which is part of the Engagement department. The team are responsible for Member (National Office) support, Global Campaigns Digital Assets Development, Remote digital fundraising program and promoting Digital Innovation. This is a unique opportunity for a senior digital marketer with strong fundraising, project management, international practitioners’ community building and team management skills to join Save the Children.

This role will primarily be responsible for leading a pilot project to develop a future European Digital Hub that supports our European members in digital Paid Media, CRO and Marketing Automation. The goal of this project is accelerating our participating members’ growth by increasing digital donor and income volumes, maintaining, or decreasing CPAs and increasing donor retention rates. During 2024, the role will be supported by a specialist external agency, although the longer-term vision for this project is to develop a regional digital in-house team. There are four members (national offices) participating in the pilot phase in 2024.

This role will also support in the analysis, business case development and incubation of potential additional Regional Digital Hubs in collaboration with our existing Regional Offices. The post holder will drive effective business collaboration with key stakeholder groups such as other units in the Global Digital Engagement Team, Global Fundraising Hub, Global Content, Integrated Marketing, Brand and Communications units, as well as Members and Regional Offices.

Primary responsibilities

1- Project leadership support and project management during the development of the European Digital Hub Pilot

  • Leading and coordinating work between members and the designated agency, helping to embed a test, learn, iterate approach.
  • Helping to inspire digital marketing best practice that can be rolled out.
  • Senior stakeholders’ management. Presenting at FRMDs calls about this project.
  • Coordinating monthly and quarterly member group calls where strategic decisions and directions are jointly made.
  • Trouble shooting, conducting weekly reviews.
  • Manage project reporting.
  • Manage admin work related to this project.
  • Data analysis, annual planning, and business case development.
  • Leadership and management of virtual/ in-person skill shares and meetings.
  • Hiring and managing regional digital specialist team (project phase 2).
  • Providing one-to-one support to members participating in this project when implementing global campaigns and projects, if needed.
  • Promoting continuous optimization and innovation. Keeping up to date with sector trends, digital marketing, and creative best practices, and seek out opportunities to learn.

2- Support in the analysis, business case development and incubation of potential new Regional Digital Hubs in collaboration with our existing Regional Offices.

  • Coordinating analysis work done between members, RO, and the designated agency.
  • Trouble shooting, conducting weekly reviews.
  • Manage project reporting.
  • Manage admin work related to this project.
  • Support in data analysis, annual planning, and business case development.
  • Supporting during the hiring and managing of external agencies and regional digital specialist team once business case is approved.
  • Project management of new regional hubs during the incubation phase.
  • Project management of virtual/ in-person skill shares and meetings.

In the event of a major humanitarian emergency, the post holder may be expected to work outside the normal job description and be able to vary working hours accordingly.

Requirements:

Skills and behaviours (SCI values in practice)

Accountability:

  • Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values.

Ambition:

  • Sets ambitious goals for themselves and takes responsibility for their personal development.
  • Widely shares their personal vision for Save the Children, engages and motivates others.
  • Future orientated, thinks strategically and on a global scale.

Collaboration:

  • Builds and maintains effective relationships with colleagues, Members, external stakeholders.
  • Values diversity and sees it as a source of competitive strength.
  • Approachable, good listener, easy to talk to.

Creativity:

  • Develops and encourages new and innovative solutions.
  • Willing to take disciplined risks.

Integrity:

  • Honest, encourages openness and transparency; demonstrates highest levels of integrity.

Essential experience and skills

  • Demonstrable high-level knowledge and at least five years of experience designing and implementing digital fundraising programs in the non-profit sector.
  • Proven success in delivering these programs with demonstrated financial results.
  • Understanding of full-funnel marketing strategy and measurement
  • At least two years’ experience working in the international office of an INGO/UN Agency, supporting members (national offices).
  • Experience leading a remote digital fundraising program.
  • Team leadership experience and demonstrable influencing and people management skills.
  • Fluent in English. Capacity to communicate with non-English native speakers. Additional language skills would be an asset.
  • Capacity to build and energise international virtual communities. Capacity to maintain excellent relations and to work effectively in a multicultural and multi-ethnic environment respecting diversity.
  • Proven project management skills delivering complex projects on time and on budget with a strong knowledge of all the financial aspects of digital fundraising/marketing.
  • Data-driven ethos with strong analytical skills.
  • Ability to work in a fast-paced environment and to adapt work plans flexibly depending on external opportunities.
  • A willingness to travel to support members directly or to relevant events as required.
  • Keep up to date with sector trends, digital marketing, and creative best practices, and continually seek out opportunities to learn and develop.

Desirable experience and skills

  • Experience working internationally in a strategic support role to a diverse range of local offices.
  • Senior experience in the INGO sector.
  • Strong personal, organisational, and self-management skills; with an ability to lead and work in teams and motivate others.
  • A self-starter using initiative to see opportunities to achieve objectives in this role.
  • Strong IT skills particularly in Microsoft products.
  • Ability to articulate the work of Save the Children with passion.

Qualifications 

  • Undergraduate degree or equivalent proven work experience.
  • Demonstrated experience in delivering integrated marketing communications, ideally for/with a large global organisation.
Comments:

Location: Homebased in any existing Save the Children International Regional or Country office location within Europe.   

Contract type: One year contract. This could become permanent if pilot is successful.

Terms and conditions

The post holder is required to carry out the duties in accordance with the SCI Equal Opportunities, Diversity policies and procedures, and the SCI Health and Safety policies and procedures.

HOW TO APPLY:

To apply for this role, please submit a copy of your CV/resume and a cover letter outlining your interest in the role and how you fulfil the requirements set out in the job announcement by clicking on the link below.

Please contact Liberty at liberty@darylupsall.com for any queries you may have.

The deadline for application is Sunday 25th February 2024

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Contact person: Liberty Childs
Preferred method of response: Not Set
Apply link: Link to Apply
More info: Link to PDF File
Closing date: 25/02/2024