Organisation: Compassion in World Farming International

Position: European Account Manager - Food Business

Location: Poland, Netherlands or UK

Salary: 80,000 PLN p.a., 42,000 Euros p.a. £32,ooo - £38,000 UK (Depending on experience)

Reference:

Closing date: 30/11/2021 (day/month/year)

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European Account Manager - Food Business

Compassion in World Farming International

Background

European Food Business Account Manager

Contract:          Full time post. Permanent

Location:           The post could be based in England, Netherlands or Poland

Salary:               £32,000 to £38,000 UK salary (dependent upon experience)

Compassion in World Farming International is the leading international farm animal welfare charity, campaigning to improve the lives of millions of farm animals through advocacy, lobbying for legislative change, and positive engagement with the global food industry. Our established international Food Business programme aims to raise baseline standards for farm animals by securing commitments, ensuring compliance and facilitating implementation of higher welfare policies and practices. In addition, we aim to drive corporate meat reduction strategies and targets in line with planetary health requirements, via our newly launched Rethinking Food workstream.

Our work is based on scientific evidence and best practice and as such we are recognised as the credible partner on farm animal welfare to the major food retailers, food service companies, manufacturers and producers.

We are now looking for a highly personable and skilled account manager to join the European Food Business team. This is an established team, responsible for improving animal welfare standards and developing sustainable supply chains across the global food industry.  The right candidate will champion our cause, using our well-respected tools and credible resources to develop, grow and deliver science-based solutions through corporate engagement. 

This is a vital role within Compassion’s Food Business Programme and offers a unique opportunity to make a lasting impact for farm animal welfare within a dynamic and influential global organisation.  The right candidate will have a proven track record of account management, be a strategic thinker capable of driving change externally by identifying and implementing ‘win-win’ solutions.  You will need to be an influencer, a networker and capable of business development.  Importantly, there is plenty of scope to bring your own creativity, voice, and novel approach to driving change for farm animals. The role is embedded in a strong team with a multitude of expertise and skills to support and excite you - if you are ready for a challenge and can make a difference then we’d love to hear from you. 

Compassion in World Farming International HQ is located in bright, modern offices; just 2 minutes’ walk from Godalming mainline station (45 minutes from London Waterloo). Regular international travel mainly in Europe will be required and potentially also to the wider, geographical regions dependent upon opportunities. 

Compassion in World Farming International is absolutely committed to providing equal opportunities for everyone regardless of their background. We value diversity and lived experience, and acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector. We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other.

Please note that the remuneration quoted is for a UK based employee.  This may be adjusted for other European countries as appropriate and in line with our country office benchmarking. 

Closing:  Tuesday, 30th November 2021.   We would like applications as soon as possible as these will be reviewed regularly and interviews may take place on a rolling programme.

Please email your CV and tailored covering letter in English, detailing how you meet the person specification of the job description to recruitment@ciwf.org

Visit https://www.compassioninfoodbusiness.com/ and https://www.ciwf.org.uk/ for further information.

No Agencies please.

Job description

Job Title:  European Food Business Manager

Department:  Food Business

Reviewing Manager:  Head of Food Business (EU)

Job Type:  Permanent - Full-time

Location:   England, Poland or Netherlands (Currently Home based due to Covid 19 restrictions)

 Background:

 Compassion in World Farming International was founded in 1967 in England by Peter Roberts, a British farmer who became horrified by the development of intensive factory farming. Over 50 years ago, Peter decided to make a difference and take a stand against this farming system. In his lifetime, Peter saw the demise of barren battery cages, veal crates and gestation crates in the UK, and in Europe achieved recognition that animals are sentient beings.

 Compassion in World Farming is the leading international farm animal welfare charity, campaigning to improve the lives of millions of farm animals through advocacy, lobbying for legislative change, and positive engagement with the global food industry. Our established international Food Business programme aims to raise baseline standards for farm animals by securing commitments, ensuring compliance, and facilitating implementation of higher welfare policies and practices. Our primary animal focus is the removal of cages and improving the welfare of meat chickens and fish produced in aquaculture. In addition, we aim to drive corporate meat, fish, dairy and egg reduction strategies and targets in line with planetary health requirements, via our newly launched Rethinking Food workstream.

 Part 1: JOB PROFILE

  1. OVERALL OBJECTIVE(S) OF THE POST

The purpose of this role is to help end factory farming and create a more sustainable food system. This is a solutions-based account management role which seeks to influence global and leading EU and UK food businesses to improve animal welfare standards throughout their supply and to rebalance their animal-sourced products. The post holder will develop and manage a diverse corporate engagement portfolio, using the power of positive persuasion, as well as Food Business tools and resources to secure commitments, compliance and facilitate implementation of higher welfare and meat reduction policies and practices.

  1. POSITION IN ORGANISATION
  • Reports to, and works closely with, the Head of Food Business (Europe)
  • Works collaboratively with the Global Food Business Account Team to formulate successful corporate engagement strategies
  • Engages and works closely with the Senior Marcomms Manger to help drive consumer communications and deliver corporate case studies on higher welfare, sustainable food choices.
  • Liaises with Food Business Research Managers to help deliver the technical resource needs for your corporate engagement
  • Liaises with Global Food Business Director as and when needed
  • Develops and maintains good working relationships with all members of CIWF staff
  • Develops strong and effective working relationships with the Research, Campaigns and Media teams
  • Maintains and fosters excellent working relationships with leading food companies, industry stakeholders and other relevant producer groups
  • Collaborates with internal and external stakeholders as necessary, including technical consultants in areas such as agricultural economics, animal welfare, supply chain management and corporate responsibility.
  1. SCOPE OF JOB (These are expanded on in Section 6)
  1. Engage with leading food businesses to make meaningful public commitments to higher animal welfare; key focuses include the removal of cages and improving broiler and fish production.
  2. Engage with leading food businesses to drive meaningful and measurable reduction targets and reliance on meat, fish, dairy and eggs in their offer to consumers.
  3. Develop implementation strategies to enable food businesses achieve their goals on animal welfare and the rebalancing of animal-sourced products.
  4. Support the public benchmarking and reporting of company performance and progress to achieve goals using Compassion’s industry renowned toolkit.
  5. Maintain accurate records and up to date information to inform strategies and programmatic performance (KPI’s) and budgetary reporting
  6. Represent Compassion at Industry fora, seeking collective solutions to challenges faced in the removal of intensive farming
  1. DIMENSIONS & LIMITS OF AUTHORITY
  • Responsible for the development and delivery of sector and/or country-specific Food Business engagement strategies in support of the programme objectives and targets.
  • Contribute to the commercial and corporate sustainability knowledge in support of incremental change for animal welfare and sustainable food production.
  • Accountable for updating and accuracy of company information on CRM databases.
  • Responsible for ensuring account portfolio is updated and relevant to help drive change towards a more resilient and sustainable food system.
  • Submit monthly approved expenses in timely manner (as directed by Head of Food Business)

PERSON SPECIFICATION

Ability to carry out the job effectively and seek opportunities for further development. The requirements listed below are representative of the knowledge, skill, and/or ability required.

ESSENTIAL

DESIRABLE

Knowledge

  • Demonstrable knowledge of sales, marketing or communications disciplines
  • Fluent in English
  • Fluent or to a high business standard in Polish and / or German (depending on location)
  • Experience of procurement and / or supply chain management, or CSR within food or other relevant industry
  • Knowledge of farm animal welfare
  • Experience of working in or with the commercial sector to deliver a consumer-facing product or initiative

Education / Qualifications & Training

  • Educated to Degree level
  • Trained in Microsoft Project or similar

Skills & Abilities

  • Proven account and / or relationship management skills
  • Proven ability to positively close negotiations
  • Able to implement recommendations in support of goals
  • Strong interpersonal and communication skills, both oral and written
  • Proven project management skills including the ability to run concurrent projects simultaneously
  • Effective time management with the ability to prioritise to ensure deadlines are met
  • Ability to work on own initiative
  • Able to work independently and as part of a team
  • Good IT skills including Microsoft Office, applications and Internet
  • Provision of excellent internal and external customer service

 

  • Ability to influence direction of an external commercial entity
  • A creative approach with the ability to develop new ideas
  • Ability to analyse data and provide recommendations
  • Ability to produce clear & concise written material
  • Proven ability to contribute to planning at a strategic level
  • Proficiency in using Salesforce or similar CRM
  • Ability to manage budgets
  • Media trained

 

Personal Qualities

  • Positive disposition
  • Team player
  • Energetic
  • Well organised
  • Approachable and adaptable
  • Innovative and creative

 

Part 2: DUTIES AND KEY RESPONSIBILITIES 

  1. PRIMARY RESPONSIBILITIES

Essential duties and responsibilities include the following:  Other duties may be assigned.

 

Engage with Food Businesses to achieve public commitments to higher welfare

  • Using a consultative sales approach, engage with leading food businesses to raise their baseline standards for animal welfare
  • Secure public commitments to end the use of cages (multi-species), and adopt better standards for meat chicken (as per the Better Chicken Commitment) and fish, as priority species, and secure annual Good Farm Animal Welfare Award winners
  • Develop knowledge to deliver a clear business case for change including an ability to discuss top line animal welfare issues and best practice / science-based solutions
  • Conduct day-to-day management and progression of existing accounts, along with the development of new contacts, business opportunities and networks

 

Engage with leading food businesses to drive meaningful and measurable reduction targets and reliance on meat, fish, dairy and eggs

  • Champion sustainable production and consumption of animal-sourced products, securing reduction targets for production and consumption from leading food businesses, and Planet Friendly Award winners
  • Develop knowledge to deliver a clear business case for change including an ability to discuss top line the impact of factory farming on the climate, nature, and health crisis, as well as high welfare, nature friendly solutions
  • Integrate “Rethinking Food” into your corporate outreach, investigating in-roads to influence, participating in corporate projects, and updating corporate initiatives and market trends in this fast-paced evolving area

 

Develop implementation strategies to enable food businesses achieve their goals

  • Work in collaboration across the food chain to implement the corporate roadmap for change, helping to develop concepts and frameworks where appropriate
  • Utilise Compassions technical expertise and credible resources to ensure higher welfare solutions adopted by leading companies are fit for purpose (deliver the expected welfare gains), fit for future (stand the test of time)
  • Showcase and promote best practice examples through case studies and information boxes published on our Food Business website

 

Support the public benchmarking and reporting of company performance and progress to achieve goals

  • Secure public reporting and transparency to enable benchmarking and tracking of animal welfare policies and practices via tools such as the Business Benchmark on Animal Welfare (BBFAW) and EggTrack
  • Encourage and support retailers to participate in the confidential biennial Supermarket Survey and conduct the associated consultancy GAP analysis and advisory service for incremental change
  • Adopt and support new tools as they are developed within the programme

Maintain accurate records and up to date information to inform strategies and programmatic performance and budgetary reporting

  • Work with the Head of Food Business (EU) to develop sector, national and cross departmental strategies to drive positive change in the food industry
  • Review and maintain an account portfolio to optimise the impact for key work streams which fit within the Food Business programme
  • Ensure accurate information is captured on CRM (Salesforce) to record corporate engagement and key performance indicators
  • Process company and ‘out of pocket’ expenses in a timely and accurate manner to facilitate the budgetary control of the programme

Represent Compassion at Industry fora, seeking collective solutions to challenges faced in the removal of intensive farming

  • Support Food Business industry working groups and fora to enable business to business connections and facilitate collective solutions to implement change for animal welfare
  • Encourage company participation in our ‘Rethinking Food’ fora and workshops exploring solutions for a humane sustainable - future fit food system
  • Champion participation in Future Food events and conferences, such as the UN Food Systems Summit / Dialogues and Compassion’s 2022 Conference on Sustainable Food
  • Represent Compassion in a wide range of external fora, including conferences and industry meetings, as well as in the media when required (desirable)
  1. CIWF Values

Core Values

Treats people with dignity & respect

Maintains high ethical standards

Demonstrates commitment to Compassion in World Farming’s mission and goals.

Core Competencies

Communication – level 3

Working with People – level 2                                                                             

Drive for results – level 2

Functional Competencies

Relating and Networking level 3

Persuading and Influencing level 2

Creating and Innovating level 2

Formulating Strategies and Concepts level 2

Entrepreneurial Thinking level 2

  1. ADDITIONAL TASKS

To assist with other departmental duties where necessary, as listed below:

 

  • As part of your employment, you will be required to travel anywhere within the world in order to carry out the duties of your employment.  Frequent travel will be required within Europe with some overnight stays.
  • Due to the nature of the role, there may be a requirement to carry out some work out of office hours.  This work is to be arranged in accordance with procedures.
  • Take due and reasonable care of oneself and others in respect of Health & Safety at Work
  • Act in accordance with the principles of Compassion in World Farming’s Ethical Policy
  • In all work activities, comply with data protection legislation and Compassion in World Farming’s requirements for the protection of personal information and the privacy of individuals.
  • Provide formal and informal training at the request of your line manager, senior manager or a director, on your areas of expertise, to other members of staff, work experience students, trustees etc.
  • The job description is not exhaustive, and you may be asked to carry out additional tasks which are appropriate to your job role, as required by your line manager
  • Actively support the promotion and delivery and embedding of equality, inclusion and diversity.

Candidate requirements

  • Demonstrable knowledge of sales, marketing or communications disciplines
  • Fluent in English
  • Fluent or to a high business standard in Polish and / or German (depending on location)
  • Experience of procurement and / or supply chain management, or CSR within food or other relevant industry
  • Knowledge of farm animal welfare
  • Experience of working in or with the commercial sector to deliver a consumer-facing product or initiative

 

How to apply

Please email your CV and a covering letter in English, stating how you meet the person specification in the job description to recruitment@ciwf.org

 

 

Contact person: Mandy Ray

Response email: Click here to email the recruiter

Website: ciwf.org

Preferred method of response: Any

Closing date: 2021-11-30

Apply Now

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