Organisation: Make-A-Wish International

Position: Digital Fundraising Manager

Location: Hilversum, Netherlands

Salary: 48,000€ - 52,000€

Reference:

Closing date: 31/10/2021 (day/month/year)

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Digital Fundraising Manager

Make-A-Wish International

Background

Make-A-Wish® creates life-changing wishes for children with critical illnesses. We seek to bring every eligible child's wish to life because a wish is an integral part of a child's treatment journey. Research shows children who have wishes granted can build the physical and emotional strength they need to fight their illness. Make-A-Wish is the world’s leading children’s wish-granting organization, serving children in more than 50 countries worldwide. Since 1980, Make-A-Wish has granted more than 500,000 wishes to children. For more information about Make-A-Wish International, visit worldwish.org.

We are looking for a passionate, and proactive Digital Fundraising Manager, who would like to make some positive change in an international non-profit, with a proven track record in developing successful digital acquisition campaigns, and with a broader knowledge of digital marketing strategy, user segmentation, and user journey.

Digital marketing and fundraising is a critical part of Make-A-Wish International present and future organizational strategy. The Digital Fundraising Manager will be an important member of the Digital team. You will report directly to the Head of Digital fundraising & marketing, you will also collaborate with the Fundraising team, and support affiliates in terms of digital skills sharing and digital-related consultation.

We are looking to increase the diversity within our team in the Netherlands, and welcome anyone to apply who has the skills and qualities outlined or who believes they have the ability to learn them fast. The right candidate will be self-motivated with a real desire to make a difference for our wish children and the Make-A-Wish Affiliates we serve. The ability to organize your work, build excellent rapport with people inside and outside the charity, and your willingness to undertake tasks to support the entire organization, is essential.

Job description

Acquisition (40%)

You will be accountable for digital acquisition campaigns with quantitative targets aligned with your manager, to make sure we acquire new supporters and drive fundraising income from campaigns. Depending on the scale of the campaign, you could either work with a media buy agency, a freelancer, or operate campaigns on your own. Digital channels include but are not restricted to Google Ads, Facebook Ads, Instagram Ads. We expect you to optimize the most efficient channels that could bring the best performance and achieve fundraising targets.

Conversion (30%)

You will lead “users segmentation” strategy and operation and will work together with the Head of Digital, the Fundraising team on the users customized journeys, so that: new supporters could receive further customized communication from Make-A-Wish International and could convert to donors; new donors, and existing donors could increase their giving amount or giving frequency, or become recurring donors. A personal income target will be agreed upon with your manager. This will contribute to an overall annual target for the Digital Fundraising Team, which will be agreed upon as part of the annual budgeting process.

Analysing & optimization (20%)

You will work with the Head of Digital to analyse the performance of the acquisition campaigns and activations and suggest the next steps in order to optimize the campaign performance. For all individual data collected through campaigns, you need to collaborate with the Fundraising team, so that the individual data is saved properly and safely.

Affiliates support (10%)

Affiliates support includes 1-to-1 support and 1-to-more support.

1-to-1 support: You will work with the Head of Digital, to support affiliates’ digital acquisition campaigns based on their needs. You will mainly play a “consultant” role to affiliates, instead of operating acquisition campaigns on their behalf.

1-to-more support: You will share your digital experience and skills with affiliates in some training sessions that we will organize for affiliates.

Candidate requirements

  • At least 4+ years of working experience in digital marketing or digital acquisition.
  • Solid experience in creating and implementing digital marketing strategies and campaigns to recruit and develop customers/ donors.
  • Experience working towards financial targets and working alongside others to deliver high performance against set objectives and targets.
  • Proven track record of financial success through digital fundraising or digital marketing.
  • Experience in an international organization (non-profit or corporation) is preferred.
  • Experience of working in a digital agency is valued.
  • Computer skills with a working familiarity with Microsoft Office and database management software (e.g. Salesforce, or other CRM systems).
  • A data-driven mindset is a must, familiar with Google Analytics, Facebook insight, and some digital marketing & analysis tools.
  • English-speaking required, multiple languages a plus
  • Good written and verbal communication & presentation skills
  • Innovative, open-minded, results-driven mindset
  • Independent, outgoing, and resilient
  • Ability to travel for job-related duties as needed
  • Able to handle multiple projects under pressure
  • Willingness and ability to work flexible hours as needed
  • Positive attitude and appreciation of the Make-A-Wish mission

Additional comments

At Make-A-Wish, you work from the heart to make a fantastic initiative possible: giving children facing a critical condition a unique experience that will transform their lives forever.

As soon as you join us as our new Digital Fundraising Manager, you can expect (on a full-time basis):

  • A 40-hour working week
  • Blended working: Hilversum, Netherlands office /Home
  • Reimbursement of daily travel expenses 
  • A competitive salary depending on your knowledge and experience
  • 8% annual holiday allowance 
  • 25 days of paid leave annually.

How to apply

You can submit you CV through our linkedin page: https://www.linkedin.com/hiring/jobs/2715998829/detail/

Or send your CV to: lzhao@worldwish.org

 

Contact person:

Response email: Click here to email the recruiter

Website: www.worldwish.org

Preferred method of response: Email

Closing date: 2021-10-31

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