Organisation: UNICEF

Position: Operations Manager NO-3

Location: Athens, Greece

Salary: This is a P3 post on the UN Salary scales

Reference:

Closing date: 02/02/2020 (day/month/year)

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Operations Manager NO-3

UNICEF

Background

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.  Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

Greece, as one of the major entry points into Europe, has received over a million refugees and migrants since January 2015, 37% of them children. As of March 2019, approximately 74,350 refugees and migrants remain in the country, out of which an estimated 28,000 are children, including 3,535 unaccompanied children (UAC). The Operations Manager function is a strategic Business Partner role, assuring the best use of UNICEF assets in alignment with sound management practices, office priorities and goals to deliver results for children.

Job description

Purpose of Role

The Operations Manager is expected to effectively implement the operations functions for the efficient delivery of related services, directly impact on program performance, resource mobilization and delivery of results for children. The Operations Manager ensures the assessment, mitigation, monitoring, review and reporting on the most significant risks that could potentially harm the organization, as part of the UNICEF’s risk and internal control performance management framework. 

This in turn contributes to maintaining/enhancing the credibility of UNICEF as an effective and responsible manager of funds and resources entrusted to the organization and to furthering UNICEF’s image as a competent organization for delivering cost effective and sustainable program results in regular and emergency settings.

How can you make a difference?

As a Strategic Business Partner, the incumbent will be accountable for operations functions, facilitate change, provide risk informed, solution-focused analysis, advice and services and contribute to programme and management decisions for delivering results for children in specific operational contexts.

Summary of key functions/accountabilities:

1. Valuing People: Develop people resources to promote technical competence and foster career progression and retention of a “fit for purpose”/ agile workforce


  • Facilitate an environment of management excellence, staff well-being and accessibility and inclusion through implementation of strategies, policies, procedures.
  • Implement solutions and advise to office management on people management and office culture.
  • Coordinate the human resource development and resourcing strategies to bring about changes in knowledge, skills, abilities and mind sets for Operations staff.
  • Keep abreast of industry standards in management and finance and share best practices and knowledge learned within the office.
  • Support Excellence in Operations in UNICEF derived from the five strategic pillars.

2. Valuing Money: Champion strategic resources to achieve organizational goals and ensure Value for Money (VfM)


  • Ensure effective identification and use of resources in various concrete Value for Money (VfM) areas, including eco-efficiency and inclusivity, common premises, costing, results-based budgeting financial monitoring etc.
  • Support Business Units on options to generate greater VfM.
  • Lead the financial oversight management, monitoring and reporting of all the country programme budget - and where applicable private sector fundraising budgets; make analysis and recommendations for Representative’s and Deputy Representative’s to take risk informed decisions.
  • Implement various modalities of valuing resources through financing modalities such as budgeting and pre-financing modalities for supplies, cash-based transfer etc.
  • Oversee implementation of Supply plan for the office and stay abreast of the regional strategies

3.       Valuing Risk Management: Enhance Risk Management to increase organizational performance and strengthen internal control


  • Support the office with up-to-date information to make operational and programmatic risk informed decisions and improve performance, with the support of the enterprise Governance, Risk and Compliance (eGRC) platform.
  • Update and participate in testing of business continuity plans to ensure UNICEF organizational resilience to disaster and risks and staff safety and security as well as Emergency Preparedness and Response to humanitarian situations.
  • Review internal controls and policies/guidance included in the Regulatory Framework, provide oversight of appropriate implementation of policies and procedures and provide feedback on policy and internal controls as appropriate.
  • Support implementation mandatory anti-fraud systems, processes and actions, and share anti-fraud achievements within the office.
  • Facilitate mitigation of risks of engagement with external partners via appropriate, risk-informed due diligence.

4.       Valuing Systems and Structures: Ensure further operational centralization and optimization for maximized efficiency gains


  • Review and recommend simplification of Operations processes to minimize cost, reduce duplication of work and maximize efficiencies while creating an environment of smarter controls to render the organization agile, resilient and ready to respond to programme needs.
  • Facilitate compliance with systems by building awareness and capacity of users, explore new ways of working - including in the context of SG Reform – and continuously improve IT-enabled business processes to increase productivity and collaboration, better knowledge management, and ensure effective use of UNICEF assets.
  • Provide key contribution to CPMP and review operational structures in collaboration with Regional Chiefs of Operations and the Strategic Business Support unit in DFAM.

5.       Valuing Partners: Strengthening internal and external-facing partnerships and leveraging UNICEF’s oversight and understanding of financial management across all areas of the office.


  • Provide technical support and recommendations on HACT implementation, including, advice approach to undertaking spot checks, follow-up actions required on result of financial assurance activities; the use and collaboration with the Supreme Audit Institution; and use of micro-assessment results including the appropriate level of capacity building in financial management.
  • Partner with Programme by providing advice and recommendations on programme budgeting through contribution in programme document and support the financial impact analysis and determination of refund and amounts owing to the CSO.
  • Support UNICEF Office resource mobilization partners from donor negotiation and formulation of partnership agreements and contracts through written financial reporting, resolve discrepancies and ensure donor accountability and transparency.
  • Foster a positive and enabling operations environment that supports private sector fundraising and solution-focused engagement (where applicable).
  • Engage as effective stakeholders in the UN Reform, facilitating Business Operating Services (BOS) and proactively paving the way for a potential “one back office” in country offices.
  • Responsible for managing inter-governmental and bilateral government grants.

Candidate requirements


Experience

  • A minimum of 5 years of professional experience, at the national and/or international level, is required, specifically in implementing organizational initiatives in one or more operations management area including budget; financial management and reporting; facilities management; administration; supply and logistics management; information and communication technology; human resources.

Additional desirable skills:

·         Audit and investigations

·         Safety and security

·         Grant Management

·         Enterprise Risk Management

·         Emotional Intelligence

·         Managing complexity and change

Education

  • An advanced University Degree (Master’s and above) in one of the following areas is required: Business management; Financial management; Accounting; Public Finance; and related operations function (Supply Chain, Human Resources, Information Technology, International Business, Project management, etc.) is required or a full professional accounting designation (CA, ACA, ACCA, CPA, CIMA, CPFA, Expert Compatible) from an internationally recognized institute/body of accountancy with valid membership in good standing is required. 

Languages

  • Fluency in Greek and English is required.

Additional comments

View competency framework:http://www.unicef.org/about/employ/files/UNICEF_Competencies.pdf

If you would like to find estimates for entitlements, you may use the online local staff salary calculator

How to apply

Please send a letter of application stating the skills and approach that you would bring to the post with your CV/resume (no photos) in strict confidence by email only to Zoe Oldham (see email below).

Please ensure that they are sent as Word documents with the titles “your name cover letter” and “your name CV” Please put “UNICEF Greece Operations Manager (NO3)” in the email subject line. Also please let us know where you saw the post advertised.

The deadline for applications is Sunday Feb 2nd, 2020

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.

Contact person: Zoe Oldham

Response email: Click here to email the recruiter

Website:

Preferred method of response: Email

Closing date: 2020-02-02

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