Organisation: Muslim Aid

Position: Country Director (Bangladesh)

Location: Bangladesh

Salary: £40,000- £50,000 (subject to experience) + benefits

Closing date: 27/11/2017 (day/month/year)

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Country Director (Bangladesh)

Muslim Aid


Muslim Aid is a UK-based relief & development organisation established in 1985 and with country offices in Bangladesh, Sri Lanka, Pakistan, Cambodia, Indonesia, the Philippines, Iraq, Syria, Lebanon, Somalia and Sudan. We have been working in Bangladesh since 1991, with a country office in Dhaka and 68 branch offices around the country. We currently have 435 staff members all working to ensure we are delivering much needed support to those who need it. 

Are you an established Country Director or aspiring Country Director who can contribute to and implement our global strategy? Can you provide vision and strategic direction to all of our work in country? We need someone who has experience dealing with humanitarian responses, long term development programme design and implementation, external relationships management, and policy and influencing. This is a challenging role responsible and accountable for the strategic direction and effective management of the country office. You will ensure development, continued improvement in quality and impact of programmes and effective financial and human resource management in line with our current policies and practices.

We are seeking an outstanding and distinctive individual in order to improve the quality of our work, strengthen our credibility in the development sector, build and nurture a high performing and diverse team. This person will need to demonstrate strategic and creative leadership, management and coordination skills in a network setting, a multi-cultural worldview, a solid understanding of gender in development, and understanding of the systemic challenges and strengths of being in a global organisation. We are looking for someone who is good at building and managing relations at the highest level. Excellent communication skills, and fluency of English, are essential.

We particularly welcome applications from women and from people who would not normally consider applying to Muslim Aid. We are aiming to increase diversity and under-represented groups at senior management level, both within the Bangladesh country office and globally.


Job description

Main Responsibilities

1.    Leadership, Representation & Accountability

  • To ensure the country office’s strategic direction and programme implementation is responding to the country’s critical development and humanitarian issues and is also aligned to Muslim Aid’s global strategy, mission and values
  • To enhance Muslim Aid’s reputation and brand through positive relationships with other stakeholders, including government, donors, UN bodies, other INGOs, and local NGOs
  • To represent Muslim Aid externally and internally and to communicate Muslim Aid’s work in Bangladesh externally and internally
  • To manage, develop and empower staff working for Muslim Aid in Bangladesh to take responsibility, working within the country office’s strategic framework, agreed annual plans, budgets and defined delegations of authority
  • To influence where possible external stakeholders with messages linked to Muslim Aid’s global and country strategy
  • To ensure highest quality MEAL and time for reflection and that learning is integrated into all activities and best practice shared both within the country office and across Muslim Aid

2. Programme Development

  • To ensure that adequate assessments are carried out in accordance with good working practice.
  • To ensure that comprehensive monitoring, evaluation and lessons learning system, including external third part M&E is in place.
  • To build and maintain positive and professional relationships with existing and possible new partners and to identify areas for capacity building with partners such as, organisational management, gender mainstreaming, human resource management, financial management, governance, etc.
  • To support operational activities of programme staff, and provide strategic input to solve problems and resolve conflict.
  • To ensure CHS (Core Humanitarian Standard) principles of accountability and transparency are implemented and understood by all staff and that all programmes are implemented with full participation of beneficiaries.

3. Fundraising

  • To secure funding to enable programme growth and sustainability and to seek new funding opportunities through in-country and external relationship building including with bilateral and multilateral development partners, embassies and high net individuals
  • To ensure all new funding agreements which place an obligation on Muslim Aid to provide goods, services or cash are approved by HQ before these are signed.
  • To ensure continued funding for the programmes through well-researched proposal preparation and clear operational plans.

4. Management, Support and Development

  • To line manage the country team and the work in the country which will include: staff, budgets, funding (both institutional and local) and ensure programme delivery in accordance with Muslim Aid policies and procedures, including but not limited to the Code of Conduct, Conflict of Interest, Due Diligence, Security, Health and Safety and Local Legislation
  • To encourage staff involvement and commitment to the running of the programmes through regular meetings and visits and a participatory team approach to decision making.
  • To assist in the design and implementation of the operational structure and staffing requirements for the effective implementation of Muslim Aid’s activities.
  • To manage a portfolio consisting of multiple projects.
  • To ensure are recruited and inducted according to in-country guidelines and Muslim Aid policy and procedures.
  • To ensure all policies, guidance notes and procedures including handbook for national staff implemented on a regular basis.
  • To ensure that all staff have well defined and understood contracts and job descriptions.
  • To be responsible for Talent management and development of Muslim Aid staff. 

5. Resources and Financial Management

  • To outline the resource requirements for the programme and ensure that systems are in place for the effective management of resources in relation to finance, transport, supplies and capital assets, including maintenance of assets register and staff vehicles.
  • To ensure that effective and secure budgetary control of the programmes’ finances and expenditures are established and maintained, in line with Muslim Aid’s financial procedures guidelines.
  • To prepare an annual budget for core costs and identify funding to cover costs in collaboration with the HQ

6. Audit

  • To ensure that the Statutory Accounts of the office are annually audited by an external auditor appointed for a fixed term in consultation with the HQ.
  • To organise successful audits of any donor funded programme which is audited by external auditors of donor agencies in consultation with the HQ.
  • To support the internal audit function in the office through the HQ internal auditor.

7. Risk Management

  • To ensure that there is an adequate analysis of the risks which could impact on Muslim Aid’s operations in Bangladesh and to evaluate the risk appetite of the Bangladesh Country Office.
  • To ensure the development of a clear Risk Statement for the Bangladesh Country Office in identifying risks specific to achieving Muslim Aid’s objectives and the likelihood of such risks impacting on the work of Muslim Aid.
  • To ensure effective controls are put in place and timely action is taken to mitigate the risks.

8. Security

  • To maintain an overview of the political and security context, noting how developments may affect programme work. To ensure regular reporting to the UK office on these matters.
  • To ensure that robust and effective security and evacuation plans and procedures are in place and regularly reviewed and updated in order to secure the safety of all staff at all times.
  • To ensure that the Bangladesh County Office security manual is developed and updated regularly in accordance with the security situation in the country and in different regions of the country.
  • To ensure that safety and emergency procedures are established.

9. Health & Safety

  • To ensure that the health and safety policy is regularly reviewed and all staff are aware of this policy and follow its guidelines.

10. Commitment

  • To remain committed to the objectives of Muslim Aid adopted in 1985 and revised and updated in 2013.
  • To ensure that Muslim Aid’s mission and vision is pursued through the country programmes and activities.
  • To promote gender equality, diversity and equal opportunity in leading the field office activities.

11. Travel

  • The Country Programme Manager may be required to spend a significant amount of their time travelling to project locations and meeting with donors, beneficiaries and local stakeholders. Some international travel to London will also be required. 

12. Other

  • To ensure all records are maintained and stored accordingly.
  • To comply with all policies, procedures, legal and regulatory requirements.
  • Any other duties commensurate with the accountabilities of the post.

Key competencies:

  • Operational leadership and management
  • People leadership and management
  • Communication and interaction
  • Team work
  • Effectiveness and accountability
  • Innovation and creativity
  • Initiative
  • Resilience

Candidate requirements

Essential Requirements : 

  • Relevant Masters level qualification or similar academic achievement, and ideally with an academic focus on international development and/or a related certificate in management 
  • At least 3 of Previous experience working in a country director or regional director role or other senior level leadership/management position in an INGO environment 
  • Considerable experience of international development work, including project or programme management 
  • Considerable experience of managing people 
  • Experience of working with organisations in developing countries, ideally in South and Southeast Asia
  • Experience of multiple donor grant management and reporting to major donors
  • Knowledge, experience and appreciation of the dynamics of local NGO’s and community based development practices 
  • Experience of networking with key stakeholders particularly for fundraising and influencing 
  • Proven experience in monitoring and evaluation of programmes; use of quantitative and qualitative research data collection in support of programme development 
  • Experience of managing security, risk and legal compliance within an INGO context 
  • Understanding of the drivers of poverty and a first-hand understanding of Bangladesh 
  • Determined hard worker, capable of rapid and quality turn around on a high workload and multiple tasks 
  • Fluent written and spoken English
  • Exceptional communications skill (esp. in written English) and team building skills, with the ability to build good relations, both internally and externally
  • Proven ability to secure funding from a variety of donors, including institutional, corporate, privates sector, trusts and foundations
  • Proven understanding of complex financial management 
  • Self-starter, capable of innovatively developing the programme 
  • Adaptable and responsive disposition relative to the demands and development of the programme 
  • Attention to detail and a flexible approach to work 
  • Able to anticipate and manage risks that could threaten the organisations reputation, operational viability and security 
  • Demonstrable evidence of promoting equal opportunities and diversity through work experience, especially on gender 
  • Commitment to Muslim Aid’s mission, vision and values
  • Commitment to the capacity building of local institutions based on mutual respect and a partnership approach 
  • Hard working, high energy and self-motivated 

Desirable Requirements:

  • Experience of working on emergency and or disaster preparedness programmes 
  • Experience of livelihoods, health and education projects 
  • Experience of policy, advocacy and communication work 
  • Working knowledge of Microsoft Word, Excess 
  • Knowledge of CHS standard 2010 and DEC accountability Framework 
  • Awareness of the NGO / Red Cross / Crescent Code of Conduct  

Additional comments


Please contact Edward Olley if you require further details on the recruitment on 

How to apply

If you would like to apply for this position please click on the following link:

Contact person: Edward Olley

Response email:


Preferred method of response: Email

Closing date: 27/11/2017 (day/month/year) is not responsible for the content of this advertisement, nor for the contents of any linked site or any link contained in a linked site. provides this advertisement as a service, and the inclusion of any vacancy does not imply endorsement by Global Charity Jobs.