Organisation: Amnesty International

Position: Global Fundraising Specialist – Telemarketing - London

Location: London, UK

Salary: 46,910 Pounds

Reference: 2231

Closing date: 28/03/2018 (day/month/year)

Apply Now

Global Fundraising Specialist – Telemarketing - London

Amnesty International

Job description

Amnesty International is looking for a Global Fundraising Specialist in Telemarketing. The role is based in our Global Fundraising Support Team at the Amnesty International Secretariat (AIIS). We provide strategic support to AI sections to deliver effective growth strategies aiming to increase the number of people supporting us and the amount of money that is raised. Telemarketing (TM) has been identified as a key opportunity for AI to grow its supporters and income, and the successful candidate will be responsible for the realisation of this potential.

The location of the job is flexible either at the AIIS in London or at a Regional Office.

This is a unique opportunity for an ambitious fundraiser to help make Amnesty International the best fundraising telemarketers in the world. We need someone with big ideas who can influence, plan and support our colleagues around the globe in telemarketing best practice.

To be successful in this crucial role you will need to be ambitious, willing to travel and show you understand the unique role telemarketing has in the fundraising mix. You will have worked extensively with telemarketing in your career and will be able to demonstrate how you have used it to grow fundraising income for a NGO. Only apply if you are hardworking, have great influencing skills, know how to build a business case and want to help AI grow its fundraising income globally.

The Fundraising Specialist for TM will be the lead focal point for the development of TM monthly donor recruitment programs, upgrading and retention programs which will drive the income growth from individual donors. The post provides strategic advice, technical fundraising expertise, advice on investments; guidance on managing TM recruited donors and techniques to maximize their income through more efficient processes.

AIIS campaigns for meaningful human rights change; enables effective human rights activism and works to persuade governments and other actors to uphold universal human rights standards. We provide strategic leadership, support and advice to the Amnesty International movement globally, fostering Amnesty International's contribution, presence and public accountability throughout the world.


Amnesty International is a global movement of more than 7 million people who campaign for a world where human rights are enjoyed by all. We reach almost every country in the world and have:

  • more than 2 million members and supporters who drive forward our fight for rights
  • more than 5 million activists who strengthen our calls for justice

Our aim is simple: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they're denied. And whether we're applying pressure through powerful research or direct lobbying, mass demonstrations or online campaigning, we're all inspired by hope for a better world. One where human rights are respected and protected by everyone, everywhere.

At Amnesty International, we are passionate about what we do and we are proud of our achievements as a movement. To compensate our employees for the critical work they do, we reward them through a combination of an attractive and sector competitive salary and benefits package, high levels of engagement and involvement, and a commitment to employee development.

Benefits include 37 days annual leave (inclusive of public holidays and grace days), pension scheme, employee assistance programme, life assurance and many more benefits designed to suit your own personal lifestyle. All of this, in a professional, engaging environment.

For further information on our benefits, please visit


If you are talented, passionate about human rights and want to use your skills, knowledge and experience to change the world then we would encourage you to click ‘Apply for this Role’ below.

Freedom, Justice, Equality. Let's get to work.

Candidate requirements


  • Proven hands-on experience and success in planning, developing and delivering TM fundraising projects, identifying key success indicators and setting and justifying benchmarks for performance

  • Proven experience in training of fundraisers

  • Experience of developing long term plans for TM fundraising programmes including long term attrition

  • Experience of developing and using monitoring and analysis tools for fundraising or marketing activity

  • Experience of managing agency and/or consultancy relationships

  • Excellent understanding of budgeting, performance management and pay schemes.

  • Ability and willingness to positively and proactively contribute to team dynamics and to the team achieving its goals and objectives

  • Willingness and ability to undertake travel if required

    Desirable - it would be an advantage to have the below:

  • An understanding of legislation affecting Telemarketing

  • Experience of negotiating contracts and enforcing contractual terms with TM agencies.

  • Experience in diverse markets.

  • Experience in both agency and charity environments.

  • Experience of integrated multi-channel fundraising.

  • Experience in other pledge fundraising and lead generation channels.

    Technical Knowledge:

  • Proven ability to coordinate complex programs and work with senior level management.

  • Thorough and current knowledge of TM trends

  • Demonstrated ability to work in a multi-cultural environment, and to establish harmonious and effective working relationships both within and outside the organization.

  • Demonstrated ability to devise, plan, develop and implement strategies and projects.

  • Proven ability to deliver to targets and demonstrated experience of results-based management.

  • Demonstrated ability to innovate and communicate ideas effectively.

  • Ability to work under pressure and to manage multiple priorities.

  • Strong analytical, negotiating and communication skills.

  • Strong presentation skills


Contact person:

Response email: Click here to email the recruiter


Preferred method of response: Web

Closing date: 2018-03-28

Apply Now is not responsible for the content of this advertisement, nor for the contents of any linked site or any link contained in a linked site. provides this advertisement as a service, and the inclusion of any vacancy does not imply endorsement by Global Charity Jobs.